We are seeking an outstanding Domain Name System Customer Service Specialist in our Wilmington, DE office. This is an opportunity in the intriguing world of internet commerce where we provide our customers trademark search, domain portfolio management and brand monitoring services. Customer Service Specialists work in a challenging fast-paced environment providing support to customers. Responsibilities include handling customer support calls, extensive trouble-shooting, customer training and data analysis.
Corporation Service Company is a privately-held company headquartered in Wilmington, DE that serves as a leading provider of business solutions. Our clients include many of the Fortune 1000® and Global 2000® companies, as well as some of the top merger and acquisition law firms worldwide. Visit our website at: http://www.cscglobal.com/careers. CSC has been recognized as a Top Workplace in Delaware for the fifth consecutive year in 2011.
- Application of strong technical skills
- Toggling between urgent requests seamlessly and quickly
- Providing excellent customer service to both internal and external clients
- Taking and fulfilling orders
- Building and maintaining relationships with clients
- Managing customer portfolios
- Research and analysis of customer data
- Communicating results to internal and external customers